Rob Acker is the CEO of Salesforce.org, where he’s focused on delivering world-class technology to nonprofit and education organizations, driving community engagement and distributing strategic grants to communities around the world. Since 1999, more than 30,000 nonprofits use Salesforce technology for free or at a discount, Salesforce employees have participated in 1.8 million hours of volunteer time, and more than $137 million in grants have been delivered.
During his time at Salesforce.org, Rob created a revolutionary self-sustaining business model with Salesforce’s support that allows nonprofits and education organizations to leverage technology, community engagement and grants to accelerate their mission. Salsforce.org has since increased its grants by four times, its customer base by 10 times, and has become a leading corporate social enterprise focused on improving communities around the world. Rob’s visionary approach has led to Salesforce.org being named one of the top corporate philanthropies, according to San Francisco Business Times.
Prior to joining Salesforce.org in 2013, Rob spent 15 years at Salesforce in various leadership positions—including the first-ever sales manager—overseeing business activities in the United States and EMEA. As noted in Marc Benioff’s Behind the Cloud book, Rob started an industry segmentation strategy which led to the creation of the Small Business, Mid-Market, and General Business Unit. Today, it’s known as the Commercial Business Unit, and has become a leading revenue source for Salesforce. Rob also started the Customer Success Management team, which is now an industry standard in the SAAS community. In addition, Rob served as COO of Data.com. Before Salesforce, Rob worked at Oracle for four years.
Rob holds a bachelor of arts in political science and economics from Gonzaga University where he graduated cum laude. Rob lives in Marin County with his wife and three kids.